Privacy Policy - DTx Case Management


Datatank Ltd (trading as DTx CM)

Gothic House, Barker Gate, Nottingham, NG1 1JU

0115 786 0143

We are registered with Companies House – registration number 04111483.

We are registered as Data Controller with the Information Commissioners Office (ICO) – registration number Z917817X


We currently collect and process the following information:

      • Name

      • Email address

      • Phone Number

      • Organisation Name

      • Organisation size


    The personal information we process is provided to us directly by you for one of the following reasons:

        • Enquire about DTx Case Management system services
        • Enquire about Datatank Ltd (trading as DTx)

        • Provided to us by your organisation because you will be a named user of the system

      We use the information that you have given us in order to:

          • Contact you to provide quotations, demonstrations and further information about our DTx Case Management system

          • Understand the market size and demand for Case Management systems, including website traffic, page views, keyword searches and IP addresses
          • To provide you with named and secure access to our system as per our contractual obligation

        We do not share the information entered onto our website with any other organisation.


        Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

            1. Your consent
            2. Contractual fulfilment

          (You are able to remove your consent at any time. You can do this by contacting)

          The Data Protection Officer
          Datatank Ltd
          Gothic House
          Barker Gate
          NG1 1JU

          2. We have a legitimate interest


          Your information is securely stored on Datatank Ltd’s Amazon Web Services (AWS) servers in London & Cardiff.

          We keep the aforementioned information provided by you for 24 months.  We will then dispose of your information by database erasure.


          Under data protection law, you have rights including:

              • Your right of access – You have the right to ask us for copies of your personal information.

                • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

                  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

                    • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

                      • Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

                        • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

                      You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

                      Requests may be made using the address below.


                      This cookie policy explains what cookies are, how we use cookies on our website and how you can manage cookies on your device. We aim to help you understand how we use cookies so you know exactly what data we collect.

                      WHAT ARE COOKIES?

                      Cookies are small text files transferred and stored on your computer, smartphone or other device when you visit or interact with a website. The use of ‘cookies’ allows us to help you get the best out of your visit to our website and improve your user experience. 

                      For further information on ‘cookies’, please visit  

                      HOW DO DATATANK USE COOKIES?

                      We currently use Google Analytics to track how visitors interact with our website. For instance, we track your internet protocol (IP) address, the type of operating system you use, the pages you view, your average session duration, as well as page response times and visitor numbers. 

                      This information collected enables us to create a better customer experience and make improvements to our website and service where applicable. 

                      The data we collect through Google Analytics does not include any personal information that could identify you as an individual. All the data collected remains anonymous and is only used to improve our website. 

                      HOW DO I MANAGE MY COOKIES?

                      You can manage how cookies are placed on your device and remove existing cookies using your web browser settings. If you choose not to allow all cookies, then please remember we cannot ensure you get the best possible user experience when visiting our website. 

                      Visit the following link for information on how to manage and delete cookies:  

                      Alternatively, you can find out how to manage cookies on your preferred browser by clicking one of the following links: 

                        HOW TO COMPLAIN

                        If you have any concerns about our use of your personal information, you can make a complaint to us at:

                        The Data Protection Officer
                        Datatank Ltd
                        Gothic House
                        Barker Gate
                        NG1 1JU
                        Email: if you wish to make a request.

                        You can also complain to the ICO if you are unhappy with how we have used your data.

                        The ICO’s address:           

                        Information Commissioner’s Office
                        Wycliffe House
                        Water Lane
                        Wilmslow, Cheshire
                        SK9 5AF

                        Helpline number: 0303 123 1113

                        ICO website: